1. How long before my event should I send my invitations?

2. How long does it take to complete an order?

3. Can you print the wording in another language?

4. How does the whole process works?

5. After I receive the proof can I still make changes?

6. What is your refund policy?

7. How can I mail my invitation?

8. Do you require a deposit?

9. What are my payment options?

10. What are my shipping options?

11. Do I have to pay tax?

12. What are the size of the cards?

How long before the event should I send my invitations?

It’s recommended that you send out invitations six to eight weeks before the  event. If you’ll be inviting out-of-town guests and would like to send out “save-the-date cards” matching the rest of your wedding package, those cards should be sent out 4-6 months prior to the wedding.

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How long does it take to complete an order?

Please keep in mind that all invitations & cards are handmade. The time frame depends on the complexity and quantity. An average order of 100 invitations will normally take around 4 to 5 weeks to complete. 6-8 weeks for 150 invitations or more.

 We do offer rush jobs at 20% over the regular price ($25.00 minimum) in an order that must ship in less than 4 weeks from time of order. The RUSH surcharge does not include any extra fees related to expedited shipping of product to client in order to meet the expedited date.

All orders are subject to material availability. The more time you give us, the greater the guarantee that your particular material will be in stock. In the event of a backorder, we will substitute coordinating available product.

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Can you print the wording in another language?

All non-English wording in alphabets other than the English, must be sent in a word document. We will not accept faxed or handwritten non-English wording. This includes making sure the punctuation and placements of accent marks are correct. 
Hablamos Español

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How does the whole process works?

After you have selected your invitation you using our easy to use online contact form, press send and we will receive all the relevant details. We will then contact you via email to let you know we have received your order. We will then set up your work and send a proof to you via email or fax for your approval. After you have approved the invitation, we will then send a final sample in the mail for you to see and feel. Production will begin after you have given us your approval either by email or fax and the 50% deposit.

More details on the process on the Contact Us Page.

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After I receive the proof can I still make changes?

You can make changes to your order until we have received your approval and we begin producing your order. Changes after that will be charged accordingly.

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What is your refund policy?

Once your order enters production, we can not offer any refunds, exchanges or returns. Prior to production time, we can offer a refund minus a 10% fee ($25.00 minimum).

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How can I mail my invitation?

The presentation of your invitations is very important. You can mail most of them in a regular envelope. However, when your invitation has some embellishments, Always bring your envelopes to the post office personally and have them Hand Canceled. This prevents them from going through machinery that may mangle your invitations. Most post offices are happy to do this, though some request that you make an appointment to do so.

Postage: Most people think that postage is based solely on weight. This is not so. A square envelope is surcharged, because it's considered an odd-sized piece. Tubes, thick envelopes and other things can affect the postage. Handmade By Karin will do all we can to calculate postage, and we usually are very accurate, but we do not guarantee the figure. A thick envelope can be 0.60-0.80 each, whereas a mailer or box can run $1.06–$1.75 each.

Thick envelopes, packages and boxes, even going first class, will take a few extra days to arrive, as they cannot be scanned to automated postal equipment (nor do we want them to be!). Include a little buffer time for this

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Do you require a deposit?

We require a 50% deposit upon approval of final proof. The remaining 50% plus shipping fees is due at the time of shipping.

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What are my payment options?

We accept checks, money orders or credit cards through PayPal.

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What are my shipping options?

We normally ship with register USPS, FedEx or UPS however, if you have your own account i.e. FedEx or UPS, we can use your account number to ship items. The cost will be determined by the weigh, final destination, and the shipping method that you choose.

We are not responsible for any lost packages.
 

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Do I have to pay tax?

Tax is not included in prices and must be paid by Florida residents.

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What are the size of the cards?

Greeting cards, Invitations and RSVP are all 5^1/2 X 4^1/4

Tags are 3^9/16 X 2 (business card size)

Mini cards are 1^1/2 X 1^1/4

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